Wednesday, July 30, 2008

Search Counts not Working for Some Users

There appears to be a problem with Word Trackers site (this is the site Micro Niche Finder retrieves search counts from) that is cause Micro Niche Finder to not return counts. This is only affecting a small group of users. We are working to try to figure out why this is happening. However, it's not a Micro Niche Finder issue. It seems to be an issue with how the the user's internet service provider is connecting to Wordtracker. As such, any tool that accesses Word Tracker will also not work. To confirm you are having this is the problem you are having try connectinig directly to wordtrackers keyword tool at: http://freekeywords.wordtracker.com/

James

Wednesday, July 23, 2008

Ad Costs Not Working

The Ad Costs link in Micro Niche Finder is current disabled. This is due to changes in Google's External Keyword Tool which is what we use to retrieve Ad Cost numbers. We are working to resolve this. Please be patient.

James

Saturday, February 2, 2008

Page Cannot Be Displayed Error

This error sometimes happens when clicking a link (such as the back link) in Micro Niche Finder.

This seems to happen if you click a toolbar or link too quickly before a page has completely loaded.

Here's a quick fix for it:

Click the Search button, and the program will do a search and go to the Results page. Then you can continue whatever you were doing.

Thursday, December 13, 2007

Important Note

This blog is for finding solutions to common problems. If your issue is not listed here you need to email support at micronichefinder@gmail.com and let Kevin know exactly what problem you are having.

That being said, I've found that most problems can be solved with a software update. Click the "Check for Program Updates" link on the main screen and install the latest version.

Once again, if you still experience issues you can email Kevin at micronichefinder@gmail.com

James

Thursday, October 4, 2007

Search Locks up and shows No Searches

This is usually a Vista related issue. This is a very common issue in Vista if the power goes out, or if the user uses Ctrl+Alt+Del to kill a program.

The solution is to delete your Micro Niche Finder data files. That means you'll lose all your past searches but it's the only thing that will fix it.

Do a windows search and find the following files and delete them all: (there are probably 2 copies of each)

results.dbf
results.cdx
searches.dbf
searches.cdx

I recommend you try deleting just the results.dbf and results.cdx first and try to run Micro Niche Finder. That may fix the issues and then you'll still have your old search data but if not you'll have to delete searches.dbf and .cdx as well.

Of course this is going to happen again if the power goes out. So I recommend you back up your data files every day (or more often)

I have a video here that shows you how to locate these files:

http://www.micronichetool.com/support/indextag/

Tuesday, August 14, 2007

Activations Problems

Here are the most common solutions to activation problems:

1) Micro Niche Finder is Licensed to one computer. If you're trying to use the same receipt number on a second computer it won't work. If you'd like to purchase additional licenses please email support at jjonessupport@gmail.com

2) You're entering the receipt wrong. Some receipts have "zeros" that look like "ohs" for example: 7806HGVB -- the third character is a 0 (zero) not an O (oh). Best thing to do is copy and paste the receipt number into the activation box.

3) Firewall issue. If you have a firewall it may be blocking the activation. Try turning off the firewall temporaily then trying to activate again. When you turn the firewall back on be sure to allow Micro Niche Finder access.

4) Try reseting your receipt. You can do this by clicking the "Click here to reset your receipt number and activation status" link on the main screen.

5) If you still have problems email support. Be sure to include your receipt number when you email support.

Micro Niche Finder Version 2.1.8 Released

We've just released a minor update to Micro Niche Finder that fixes a few issues and completes the server move from last week.

Here are the highlights:

1) Added Search Results Icon to Tool Bar. Now you can reach the Search Results screen from any other screen with 1 click! (it's the little thinks in life that make you happy :)

2) Added Support Icon to the tool bar. Currently this links to this Support Blog but we may move that to to FAQ and then link from the FAQ to the Support Blog.

3) Added Download Icon to the tool bar. This will give you quick access to the download page with all the bonuses.

4) Added SOC to the Export Report. This was a bug fix from the prior release.

5) Added Reset Receipt link to the main screen. This was added a couple of versions back but dissappeared in the prior version.

We'll be working on the next major release in the coming weeks. If you have any feature requests get them in now. (just add a comment to this post)

Thanks,

James